Shipping Policy

Last updated: 03/17/2025

1. Order Processing

All orders are processed within 2-3 business days. Orders are not processed or shipped on weekends or holidays.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times:

• Standard Shipping: 5-10 business days
• Expedited Shipping: 2-5 business days
• International Shipping: 7-21 business days

3. Shipping Carriers

We use trusted carriers such as USPS, UPS, and FedEx. The carrier for your shipment will be determined based on your location and shipping method selected.

4. Shipment Confirmation & Tracking

You will receive a shipment confirmation email once your order has shipped. If tracking is available, it will be included in your email.

5. International Shipping

International shipping is available. Please note that additional customs fees, duties, or taxes may apply. These are the responsibility of the buyer.

6. Damaged or Lost Shipments

If you receive a damaged item, please contact us immediately at kitty@kittynewbold.com with your order number and photos of the damage. If your package is lost, please check the tracking information before contacting us.

7. Returns & Refunds

Please refer to our Returns & Refunds Policy for more details on how to process a return.

8. Contact Us

If you have any questions about our Shipping Policy, please contact us:

Email: kitty@kittynewbold.com